Terms of Service

This legal notice applies to the entire contents of this website under the domain name primedigital.co (Website) and to any correspondence by e-mail between us and you. Please read these terms carefully before using this Website. Using this Website indicates that you accept these terms. If you do not accept these terms, do not use this Website. This notice is issued by Prime Digital (Company).

1. INTRODUCTION

1.1 You may access most areas of this website without registering your details with us.

1.2 By accessing any part of this website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave this website immediately.

1.3 The company may revise this legal notice at any time by updating this posting. You should check this webpage from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at this website.

2. PAYMENTS

2.1. Any quotation is valid for a period of 30 days only, and Prime Digital may withdraw it at any time by notice to the customer.
2.2. All payments to Prime Digital will be made in GBP (£) or USD ($), unless specified otherwise.
2.3. We reserve the right to increase our rates, provided that such charges are not increased more than once in any 6 month period. If such increase is not acceptable you must notify us in writing within 4 weeks of the date of the notice and we shall have the right without limiting our other rights or remedies to terminate the Contract by giving 4 weeks’ written notice to you.
2.4 We reserve the right to charge a minimum of 1 hour’s work for tasks we perform for customers. This ensures that we can cover any administrative costs associated with the transaction.

3. LICENCE

3.1 You are permitted to print and download extracts from this Website for your own use on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) our copyright and trade mark notices and this permission notice appear in all copies.

3.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of this legal notice, any use of extracts from this Website other than in accordance with paragraph 2.1 above for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

3.3 Subject to paragraph 2.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company’s prior written permission.

3.4 Any rights not expressly granted in these terms are reserved.

4. VISITOR MATERIAL AND CONDUCT

4.1 Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to this Website shall be considered non-confidential and non-proprietary. The Company shall have no obligations with respect to such material. The Company and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

4.2 You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
(b) for which you have not obtained all necessary licences and/or approvals; or
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

4.3 You may not misuse the Website (including, without limitation, by hacking).

4.4 The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of paragraph 4.2 or paragraph 4.3.

5. LINKS TO AND FROM OTHER WEBSITES

5.1 Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

5.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the website;
(b) you do not create a frame or any other browser or border environment around this Website;
(c) you do not in any way imply that the Company is endorsing any products or services other than its own;
(d) you do not misrepresent your relationship with the Company nor present any other false information about the Company;
(e) you do not otherwise use any trade marks displayed on this Website without express written permission from the Company;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

5.3 The Company expressly reserves the right to revoke the right granted in paragraph 5.2 for breach of these terms and to take any action it deems appropriate.

5.4 You shall fully indemnify the Company for any loss or damage suffered by the Company or any of its group companies for breach of paragraph 5.2.

6. DISCLAIMER

6.1 While the Company endeavours to ensure that the information on this Website is correct, the Company does not warrant the accuracy and completeness of the material on this Website. The Company may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and the Company makes no commitment to update such material.

6.2 The material on this Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with this Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this Website.

7. LIABILITY

7.1 The Company, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of the Company’s group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

7.2 While we take all reasonable attempts to exclude viruses from this website, we cannot ensure such attempts will be successful and we do not accept any liability for such viruses. You are recommended to take all appropriate safeguards before downloading information from this website.

7.3 Nothing in this legal notice shall exclude or limit the Company’s liability for:
(a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or
(b) fraud; or
(c) misrepresentation as to a fundamental matter; or
(d) any liability which cannot be excluded or limited under applicable law.

7.4 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

7.5 You agree to defend, indemnify and hold us harmless from and against any and all claims, damages, costs and expenses arising from or related to your breach of any of these terms.

8. COPYRIGHT RESPONSIBILITY

Prime Digital acknowledges that it may use images, graphics, or other visual elements in its marketing services on behalf of clients. It is the responsibility of the client to ensure that they have the necessary rights, licenses, and permissions for any materials provided by Prime Digital for use in marketing materials.

Prime Digital shall not be held legally responsible for any claims of copyright infringement arising from the use of materials provided by the client. The client indemnifies Prime Digital against any such claims, including legal fees and expenses incurred in the defense against such claims.

By engaging in our marketing services, the client affirms that they have the right to use and authorize the use of all materials provided to Prime Digital, or approved for use on their site.

9. GOVERNING LAW AND JURISDICTION

This legal notice shall be governed by and construed in accordance with UK law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the British courts.

10. PRIVACY POLICY

Our full Privacy Policy can be found here.

11. REFUND POLICY

At Prime Digital, we’re committed to delivering high-quality marketing services, including Google Ads Monthly Management, tailored to our clients’ unique needs. We understand the importance of clear financial terms in fostering trust and transparency in our business relationships. Here’s our policy regarding refunds:

1. Non-Refundable Fees: All fees paid in advance for services rendered by Prime Digital are non-refundable. We pride ourselves on providing value through our expertise and dedicated service. Once a payment is made, we allocate resources immediately to ensure the highest level of service delivery.
2. Discretionary Refunds: We recognize that extraordinary circumstances may arise. In such cases, the decision to offer a refund will be at the sole discretion of Prime Digital. These instances are reviewed on a case-by-case basis, with the aim of reaching a fair and reasonable outcome for both parties involved.
3. Requesting Consideration for a Refund: If you believe your situation warrants an exception, we invite you to submit a written request detailing the circumstances to our support team. Please include any relevant documentation or evidence to support your request. Our team is committed to reviewing each case thoroughly and will communicate our decision to you promptly.
4. Modification of Policy: Prime Digital reserves the right to modify this Refund Policy at any time. Such modifications will be effective immediately upon posting the updated terms on our website. Your continued use of our services after any such changes indicates your acceptance of the new terms.